Privacy & Policies
ABOUT
PROJECT ROCKIT PTY LTD (ABN 63 161 569 571) and The Project Rockit Foundation (ABN 31 642 730 434) (“PROJECT ROCKIT”, “we”, “us” and “our”) is a youth-driven organisation dedicated to empowering young people to challenge bullying, hate and prejudice and build kind and respectful communities at school, online and beyond.
CHILD SAFETY
PROJECT ROCKIT is committed to the safety and wellbeing of children and young people.
All staff, volunteers, contractors, and any other member of the PROJECT ROCKIT community involved in child-related work are responsible for supporting and promoting the safety of children.
An inherent requirement for PROJECT ROCKIT staff is that they operate with safety, integrity and accountability as core values, recognising that the welfare of all children is everybody’s responsibility. We expect these values to provide the basis for all staff to conduct themselves in a manner which adheres to the Child Safe standards, policies and practices throughout the organisation. We also expect that this same behaviour will be exemplified by contractors, volunteers, and all those who work with or around children.
Our Child Safe Code of Conduct aims to protect children and to reduce any opportunities for child abuse or harm to occur. It also assists in understanding how to avoid or better manage inappropriate behaviours and situations. It is intended to complement child protection legislation, client school policies and procedures, professional standards, codes or ethics as applicable to all staff and other personnel. Please reach out to our School Engagement team for details of our Child Safe Code of Conduct.
WORKSHOP BOOKINGS
1. WORKSHOP VENUE REQUIREMENTS
To ensure the most impactful and engaging workshops for your students, all PROJECT ROCKIT workshops require minimum venue and technology requirements - see here. Please speak to our Bookings Team for the specific requirements of your workshop as there may be additional items for your students to bring. We strive to make our workshops as accessible and inclusive as possible. Please check out our Diversity Considerations (here) ahead of our visit.
2. CANCELLATION
Once PROJECT ROCKIT has organised your program booking and costing is approved, we will send you a confirmation email containing relevant booking info (dates, session times and venue requirements). Replying to this email confirms that you accept your booking and agree to pay the full cost of the session. We understand that miscommunications and changes in school timetables happen. However, due to administration costs incurred for the program, fees apply for cancellations that take place within 48 hours prior to the scheduled workshop time (Metro Melbourne) and two weeks prior to the workshop date (regional VIC and interstate).
Details of cancellation in Metro Melbourne are as follows:
(a) Sessions that are cancelled/ rescheduled with 7 days incur a 20% fee of the total workshop cost.
(b) Sessions that are cancelled/ rescheduled within 48 hours incur a cancellation fee of 50% of the total workshop cost for the day, providing that we reschedule the session before the end of the current school year. In the event we are unable to reschedule the workshop by the end of the year, the full workshop fee will be payable.
(c) If our facilitators make the trip out to your school and the sessions are cancelled/ rescheduled due to organisational reasons or if there are less than the minimum student number requirement of 25 students, the cancellation fee is 50% of the workshop cost providing that we reschedule the session before the end of the current school year. In the event we are unable to reschedule the workshop by the end of the year, the full workshop fee will be payable. If you are uncertain about your group numbers please contact us on (03)9068 5177.
Details of cancellation in regional Victoria and interstate are as follows:
(d) Sessions that are cancelled/ rescheduled within 14 days incur a cancellation fee of 20% of the total workshop cost.
(e) Sessions that are cancelled/ rescheduled within 7 days incur a cancellation fee of 50% of the total workshop cost.
(f) Sessions that are cancelled/ rescheduled within 48 hours incur a cancellation fee of 75% of the total workshop cost.
(g) If cancellation occurs and our team has already made the journey to your state/city, flight costs (if applicable), accommodation cancellation fees and 75% of the total workshop cost will be payable.
In all locations:
(h) PROJECT ROCKIT presenters reserve the right to cancel workshops if the environment is deemed an unsafe work environment. Our presenters receive extensive training in crowd control and managing behavioural difficulties, however PROJECT ROCKIT does not tolerate abusive, threatening or aggressive behaviour and reserves the right to cancel the workshop if there is inadequate supervision or it is deemed unsafe for presenters. This includes (but is not limited to) displays of racism, homophobia, sexism, Islamophobia, ableism, sexual harassment targeting presenters or specific students without adequate teacher intervention etc.
(i) In the event that government directives or official health advice change, PROJECT ROCKIT reserves the right to cancel planned visits within 48 hours of your scheduled workshop.
(j) In the event that unforeseen staff illness leads to postponement, we will endeavour to work with you to find a suitable replacement date.
3. INTELLECTUAL PROPERTY
Please remind attending teachers that program content (activities, hand-outs, stories and multimedia material) presented by PROJECT ROCKIT remains the intellectual property of PROJECT ROCKIT. While we are extremely happy for key program messages to be used within the classroom setting, we do limit the presentation of specific activities to PROJECT ROCKIT Presenters.
4. SUPERVISION
Our school programs require active supervision from attending teachers at all times. We require that one teacher per class attends each workshop to oversee student safety, conduct, and adherence to school rules and values. In the event that teacher supervision is insufficient or unavailable, PROJECT ROCKIT reserves the right to discontinue the workshop. As an external provider, PROJECT ROCKIT is not directly charged with overseeing student behaviour, ensuring adherence to school policies, or managing disciplinary actions.
5. DISCUSSION OF SOCIAL MEDIA & OTHER SENSITIVE CONTENT
PROJECT ROCKIT Presenters are trained to uphold participant safety on sensitive topics relating to (cyber)bullying, mental health and online harms. Due to our strengths-based, future focused approach, disclosures during our workshops are rare. However, teacher supervision is essential to ensure that if they do occur, we are able to direct participants to the appropriate adult support figure in their lives.
It is difficult to adequately address the topic of cyberbullying without openly discussing the digital environments in which it most often occurs. We may refer to specific apps or social media platforms that have a minimum age requirement. Although some students in our sessions may be under 13 years old, many young students will inevitably already use these social media sites or will soon be using them. We are always careful to point out there are age restrictions around social media use and to provide information that is relevant for those who are not active on social media. However, we believe it is important that you are aware that these topics may come up in the course of our sessions. PROJECT ROCKIT’s social pages provides a safe space for students to remain in contact with us. Feel free to discuss any remaining concerns with us.
6. PARTICIPATION IN FULLY FUNDED PROGRAMS
For certain campaigns, promotions or programs (such as subsidised or fully funded programs), additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or program. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.
WEBSITE TERMS
1. OWERNSHIP
This website (the ‘Website) is operated by PROJECT ROCKIT PTY LTD (ABN 63 161 569 571), which owns (or licenses) all rights (including copyright) in all documents and materials on this website, unless otherwise indicated. In order to provide and/or supervise educational sessions, PROJECT ROCKIT gives permission for you to download, store and use the content on this website in unaltered form for strictly non-commercial uses only.
Such usage must:
- Acknowledge that it is reproduced with the permission of PROJECT ROCKIT
- Not be altered from its original form
- Not be used in a way that implies PROJECT ROCKIT’s affiliation or endorsement, and
- Not be distributed to third parties without PROJECT ROCKIT’s express written permission.
- Be presented as general information as it does not form the basic of medical or clinical advice.
Nothing in these Terms constitutes a transfer of any intellectual property rights. You acknowledge and agree that, as between you and us, we own all intellectual property rights in the Website. Any reproduction of our website content that is in breach of PROJECT ROCKIT’s Intellectual Property rights is expressly prohibited and may result in civil and criminal penalties.
2. DISCLAIMER
You use this Website at your own risk. Content and other information on this Website is provided as general information only. It is not intended as advice and must not be relied upon as such. We do not make any representations or warranties as to the reliability, accuracy or completeness of the Content on this Website, nor do we accept any responsibility arising in any way from errors or omissions.
3. SECURITY
When transmitting personal information from your computer to the PROJECT ROCKIT website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, PROJECT ROCKIT will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
The PROJECT ROCKIT website may use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but if you do so, you may not be able to fully experience the interactive features of the PROJECT ROCKIT website.
PROJECT ROCKIT may hold your personal information in either electronic or hard copy - for full details, please see the Privacy Policy. PROJECT ROCKIT take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, PROJECT ROCKIT’s computer systems is protected by safeguards including physical, technical (firewalls, SSL encryptions etc) and procedural methods. However, PROJECT ROCKIT cannot guarantee the security of your personal information.
4. FEES
Certain Content on our Website may only be accessible if you are registered with us and pay certain access fees (“Fees”).
Fees will only be refunded by crediting the account linked to your original payment in the event of any over-charge by us, or otherwise at our sole discretion. No refunds will be made in the case of loss of your Membership Details or unlawful use of your account or Membership Details, or any other breach of these Terms by you.
5. USERNAME AND PASSWORD
In the event that you do register with us you will be prompted to set a username and password (“Membership Details”) which you can then use to access certain parts of the Website.
You agree not to share, publish, post to another website or otherwise allow access to Membership Details to any other individual or entity.
You must ensure the security and confidentiality of your Membership Details. You are wholly responsible for all activities, which occur, under your membership details. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security.
We reserve the right to suspend or terminate your membership to the Website or access to any and/or all parts of the Website at our sole discretion, including if we believe you are abusing the services in any way, have breached these Terms or are no longer an active user of this Website.
You acknowledge, consent and agree that we may access, preserve, and disclose your Registration Data and Membership Details if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:
(a) comply with any legal process;
(b) enforce these Terms;
(c) respond to your requests for customer service; or
(d) protect the rights, property, or personal safety of us, our users and/or the public.
6. MISCELLANEOUS
PROJECT ROCKIT reserves the right to modify this Privacy Policy in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Privacy Policy on the PROJECT ROCKIT website.
PRIVACY POLICY
This Privacy Policy applies to Project Rockit Pty Ltd and Project Rockit Foundation (Project Rockit, we, us, our) and describes how we collect, handle and protect your Personal Information.
We are committed to protecting your privacy, and understand the importance of protecting your Personal Information. We handle your Personal Information in accordance with this Privacy Policy, the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) under that Act.
You can download a copy of our Privacy Policy as of May 2025 here .
We may amend this Privacy Policy from time to time by publishing changes on our website.
1. PERSONAL INFORMATION AND SENSITIVE INFORMATION
In this Privacy Policy:
Personal Information means any information or opinion about an identified individual or an individual who is reasonably identifiable, whether true or not. It does not include information that is de-identified
Sensitive Information refers to the subset of Personal Information that is given extra protection under privacy laws. It includes information about your health, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal history, genetic information, biometric templates, and biometric information
The types of Personal Information that we collect from you will depend on the nature of your engagement with us – for example, as a program participant, client, job applicant, website user, partner or donor.
Personal Information (including Sensitive Information) that we may collect from you may include:
your name
your age
your gender
your cultural background
your image as recorded by you in video content you provide us your contact details, such as your address, email address, and telephone number(s)
your date of birth
other personal information necessary to deliver our products and services to you or respond to your enquiries
other personal information that may be required in order to facilitate your dealings with us.
If you are applying for a job with us, we may also collect:
your employment details (such as position description)
your employment history and qualifications
your taxation, banking or superannuation details
your contact details and the contact number(s) of your emergency contacts
the contact details of your references.
2. COLLECTION OF PERSONAL INFORMATION GENERALLY
Project Rockit will collect Personal Information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Project Rockit will only collect Personal Information about you directly from you when you interact with us, e.g. from our discussions with you, when you complete a form or survey, your emails and your interaction with our website.
You can visit our website without revealing Personal Information about yourself. However, when you visit our website, our website may use 'cookies' or other similar tracking technologies that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, mobile phone or other device and help to recognise browser users across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our website may not work as intended for you if you do so.
Whilst we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as your IP address (if applicable), date and time of visit, pages accessed, the domain where you clicked through from, and the type of browser used. This information is collected for trend and statistical purposes, and to provide data analysis enabling our website's function and capability to be enhanced.
Project Rockit will not collect Personal Information unless the information is reasonably necessary for our functions and activities. Project Rockit will not collect Sensitive Information from you without your consent.
Where possible and lawful, Australian residents using our products or services may interact with us anonymously or using a pseudonym. If you use a pseudonym when dealing with us or you do not provide identifiable information, Project Rockit may not be able to provide you with any or all of our products or services as requested. If you wish to remain anonymous when you use our website, do not sign into it or provide any information that might identify you.
3. COLLECTION OF PERSONAL INFORMATION FROM MINORS
As a social enterprise working with young people in schools on topics including bullying, social wellbeing, cyber safety and inclusive and connected online communities we may collect Personal Information (including Sensitive Information) directly from minors when those minors interact with us (such as in the form of feedback surveys).
The Personal Information (including Sensitive Information) we collect from minors includes:
your name
your age
your gender
your cultural background
your image as recorded by you in video content you provide us
your contact details, such as your address, email address, and telephone number(s)
your date of birth
other personal information necessary to deliver our products and services to you or respond to your enquiries
other personal information that may be required in order to facilitate your dealings with us.
4. PURPOSES FOR WHICH WE USE AND DISCLOSE YOUR PERSONAL INFORMATION
In addition to any purpose notified to you at the time of collection, Project Rockit may use and disclose your Personal Information for the following purposes:
providing our products and services to you, including for our internal management needs
operating, protecting, improving and optimising our services, our business, and our users’ experience, such as to perform analytics and conduct research
our advertising and marketing activities
external publications including research reports and guides
administering rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our external partners
responding to any inquiries or comments that you submit to us
to comply with legal and regulatory obligations
for any use which is required or authorised by law
for any other use to which you have consented.
5. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
In the course of providing our services to you, Project Rockit may disclose your Personal Information to the following persons:
third parties we ordinarily engage for the purposes detailed in section 4 above;
any person or entity to whom you have consented to Project Rockit disclosing your Personal Information; and
any person or entity to whom we are required or authorised to disclose your Personal Information in accordance with the law, including teachers and guardians.
6. SECURITY AND STORAGE OF INFORMATION
We store your Personal Information electronically. Project Rockit will take all reasonable and appropriate steps (including organisational and technological measures) to protect your Personal Information from misuse, interference and loss, as well as from unauthorised access, modification or disclosure.
7. ACCESS, CORRECTION AND MANAGEMENT OF PERSONAL INFORMATION
You may request access to your Personal Information in our customer account database, or seek correction of it, by contacting Project Rockit (see section 10 below). Project Rockit may charge a reasonable fee that is not excessive to cover the charges of retrieving your Personal Information, but will not charge you for making the request.
It is important to us that your Personal Information is up to date. Project Rockit requires individuals to provide accurate, up-to-date and complete Personal Information at the time it is collected. If you find that the information we have is not up to date or is inaccurate, please advise Project Rockit as soon as practicable, so your records can be updated and you continue to receive quality service.
If you believe that Project Rockit holds Personal Information about you that is not accurate, complete, up-to-date, relevant or information that is misleading, you may request its amendment. Project Rockit will respond to your request within a reasonable time. Project Rockit will not charge you for correcting your Personal Information.
If Project Rockit no longer needs your Personal Information for any the purposes set out in this Privacy Policy, or as otherwise required by law, Project Rockit will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
8. DIRECT MARKETING AND OPTING OUT
Project Rockit may from time to time use your Personal Information to identify products or services that you may be interested in. Project Rockit may, with your consent, use the Personal Information we have collected about you to contact you from time to time whether by phone and email to tell you about new products or services that we believe may be of interest to you.
You may at any time withdraw your consent to receiving direct marketing communications from us at any time by emailing [email protected] .
9. CROSS-BORDER DISCLOSURE
Project Rockit may transfer your Personal Information to its service providers overseas, including the United States, Canada and Ireland, to assist Project Rockit in providing you with products or services that you have requested.
10. CONTACT INFORMATION AND COMPLAINTS
If you require further information regarding this Privacy Policy or wish to make a complaint about our handling of your Personal Information (including a breach of the Privacy Act or APPs by Project Rockit, please contact us at [email protected] , call us on (03) 9068 5177 or by mail to Project Rockit, Level 3, 222 Hoddle Street, Abbotsford VIC 3067.
We will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint.
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) via the OAIC website, www.oaic.gov.au .